Shipping & delivery policy

1. Who delivers

EZY DEALS delivers every order with its own delivery team. We don’t use courier companies, so the item is handled by our own people from inspection to your door.

2. Where we deliver

We currently deliver in and around Bengaluru, to selected pincodes. Enter your pincode on any product page, or share your location, to check before you buy. Checkout only accepts addresses we can deliver to.

3. Delivery time

• We deliver same day or next day after your order is confirmed (paid, or the advance paid for cash on delivery).
• Our team calls or messages you on the mobile number you gave at checkout to agree a delivery time.
• Large items may need a little longer to schedule. We tell you if that’s the case before delivery.

4. Delivery charges

A fulfilment fee is added to every order; the amount depends on the item and is shown at checkout. It covers inspection, packing, delivery and, where the listing says so, setup at your home. It is shown at checkout before you pay. There are no other delivery charges.

5. At delivery

• Please check the item while our delivery person waits. See our refund policy for what happens if something is wrong.
• For cash on delivery orders, the remaining balance is paid directly to EZY DEALS at the time of delivery. Our delivery staff don’t collect payments.
• Someone aged 18 or over should be present to receive the item.

6. If we can’t deliver

If we can’t reach you or nobody is available, we contact you to reschedule. If we can’t deliver within 7 days because we can’t reach you, the order may be cancelled under our return & refund policy. If we can’t deliver for a reason on our side, we refund what you paid in full.

7. Tracking

Follow every step (Confirmed, Packed, Out for delivery, Delivered) under My orders. You also get WhatsApp updates unless you turn them off in your account. Questions: info@ezydeals.in.